The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Guest Parking
Electric kettle
Dryer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Sink
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Mandeville Place,
London,
United Kingdom,
W1U 2BE,
Greater London
Map view
street view
Mandeville Place,
London,
United Kingdom,
W1U 2BE,
Greater London
City landmarks
Museum
The British Museum
2.1
km
Garden
Buckingham Palace
2.2
km
Park
Hyde Park
1.8
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
2.6
km
Square
Trafalgar Square
2.3
km
Museum
National Gallery
2.2
km
Marylebone Rd
Madame Tussauds London
3.3
km
Oxford Street
Oxford Street
1.3
km
Square
Piccadilly Circus
1.7
km
Church
Westminster Abbey
2.5
km
Museum
Victoria and Albert Museum
2.7
km
Elizabeth Tower - Houses of Parliament
Big Ben
2.5
km
Opera House
Covent Garden
2.0
km
Clive Steps
Churchill War Rooms
2.2
km
87-135 Brompton Rd
Harrods
2.1
km
Museum
Science Museum
2.6
km
Art object
Sherlock Holmes Museum
2.3
km
Museum
Apsley House
1.9
km
Zoo
ZSL London Zoo
2.2
km
Museum
Natural History Museum
2.9
km
Palace
St James's Park
2.2
km
Museum
Royal Academy of Arts
1.2
km
Mosque
The Regent's Park
2.5
km
Park Lane
Marble Arch
1.4
km
London W1
Regent Street
1.5
km
Nearby
Great Central House
Marylebone
370 m
Gallery
Wallace Collection
200 m
400 Oxford St
Selfridges London
390 m
Restaurants
Patty & Bun
80 m
54 James Street
28-50 Marylebone Lane
160 m
15-17 Marylebone Lane Mayfair/Marylebone
Cocoro
130 m
31 Marylebone Lane
The Ivy Cafe Marylebone
150 m
96 Marylebone Lane
Cote Brasserie
150 m
6-8 St. Christophers Place
Ask Italian
170 m
121/125 Park Street
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Great Location
Huge Bathroom
Limited Space
Unresponsive Manager
8.0/10
Great
Rooms
8.1
Location
8.9
Service
7.8
Dining
7.7
Guest reviews
8.0/10
based on 21 reviews
4/5
based on 2778 reviews
8.3
8.3/10 based on 4397 reviews
#194 of 1,199 hotels in London based on Tripadvisor
Janet
United States,
April
2024
8.2/10
The hotel is in the perfect location, right in the heart of Maylebone area, close to Bond Street tube and surrounded by nice restaurants. The rooms offer all the modern amenities needed for today's travelers, with a well-equipped bathroom en suite. While the bed could be more comfortable, the facilities provided are top-notch. The service, although the manager has yet to respond to my email addressing a past issue, went above and beyond in ensuring a comfortable stay. The dining options were included in my rate and offered a satisfactory experience. Overall, the hotel provides great value for money, especially considering its prime location and fantastic service.
Rooms
8.0
The rooms are equipped with all necessary amenities for modern travelers and have a comfortable bathroom en suite.
Service
9.0
The service at the hotel, even though the manager hasn't replied to my email concerning a previous issue, exceeded my expectations by providing exceptional customer service. The overall experience was made even better by the comfortable setting and fantastic food.
Location
9.0
The hotel is centrally located in the vibrant Maylebone area, close to Bond Street tube, offering easy access to the shopping district and surrounding attractions. However, the recommendation not to take a black cab taxi to the airport was a bit inconvenient as they preferred calling a mini cab.
Dining
7.0
The dining experience, including Singapore noodles, was included in my rate and offered a satisfactory selection of options.
Facilities
8.0
The hotel offers a variety of facilities to enhance your stay, ensuring a comfortable and enjoyable experience.
William
United Kingdom,
April
2024
7.6/10
The hotel offers luxurious accommodation on two floors with amazing outside terraces and wooden cupboards in the room. The stay was delightful with top-notch facilities, but some service issues were noticeable. The location in the heart of London added great convenience, but the dining experience was inconsistent.
Rooms
9.0
The rooms were luxurious, spanning two floors with a wooden cupboard and a full tub in the bathroom. The outside terrace added a charming touch to the accommodation.
Service
7.0
The service was mixed. While some staff members went above and beyond to provide excellent customer service, others, including the manager, were unhelpful, failing to address a previous issue.
Location
8.0
The hotel's location in the lively Marylebone area was perfect, offering easy access to Bond Street tube, great restaurants, and key attractions like Marble Arch and theaters.
Dining
6.0
The dining experience was inconsistent as some meals were fantastic while others were not up to standard. However, having dining included in the rate was a decent value.
Facilities
The hotel provided excellent facilities that added to the overall comfort of the stay, making it a great value for the money spent.
Howard
United Kingdom,
March
2024
9.0/10
The hotel is ideally located in the quiet Marylebone area, close to Bond Street tube, making it convenient for exploring London. The rooms are spacious and come with a huge bathroom featuring a bigger toilet, electric fan, and a kettle for hot drinks. The service provided was exceptional, going above and beyond to ensure a comfortable stay despite some unhelpfulness from the manager. The dining experience offers delicious Indian dishes, and the facilities are top-notch.
Rooms
9.0
The rooms are spacious with a huge bathroom and convenient amenities.
Service
8.0
The staff are always willing to help with every inquiry and provide good customer service.
Location
10.0
The hotel is located in the quiet and central Marylebone area, close to Bond Street tube and shopping areas. Close to everything I wanted.
Dining
9.0
The dining experience includes delicious Indian dishes.
Facilities
9.0
The hotel offers fantastic facilities for a comfortable stay.
Albert
United States,
February
2024
7.8/10
I had a mixed experience at this hotel. The rooms were lovely with amazing views, but service was lacking in some areas. The location was convenient, but dining options were limited.
Rooms
8.0
I was delighted with my room, especially the view and the lovely terrace overlooking London. The separate shower was definitely a bonus.
Service
7.0
The customer service I received was good overall, with the staff being accommodating. However, the lack of response from the manager about our concerns was disappointing.
Location
9.0
The hotel is located in the heart of London, making it easy to access Bond Street tube station and enjoy the quiet surroundings of Maylebone area.
Dining
7.0
I found the dining experience to be satisfactory, with a decent selection of options included in our rate.
Facilities
8.0
The hotel facilities were well-maintained and added to the overall comfort of my stay.
Herbert
United Kingdom,
January
2024
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious, modern, and recently refurbished, complete with a convenient coffee machine and a double shower – a truly nice touch. The beds were incredibly comfortable, and having a kettle for hot drinks was a bonus. The location was superb, right in the heart of London’s lovely Marylebone area, close to Bond Street tube station and within walking distance of great restaurants and bars. One small drawback was the taxi service to the airport, but the overall neighborhood atmosphere made up for it. The service was exceptional, with the staff going above and beyond to assist with every request – truly great customer service. The dining options were varied and included in my rate, which was a fantastic value. The facilities were top-notch, offering everything one could need for a pleasant stay.
Rooms
9.0
My room was very big, well refurbished, and equipped with a coffee machine and a double shower – a nice touch. The comfortable beds made my stay even better.
Service
9.0
The staff was just amazing and helped with every small request, providing service that exceeded my expectations.
Location
9.0
The hotel is perfectly situated in the center of London's Marylebone area, close to Bond Street tube and surrounded by great dining options.
Dining
9.0
The dining experience was lovely and included in our rate, offering several delicious options.
Facilities
9.0
The hotel facilities were excellent and provided all the conveniences I needed for a comfortable stay.
Alec
United Kingdom,
January
2024
8.6/10
This hotel is a gem in the heart of London, with fantastic facilities and very good standard at breakfast. The service provided was exceptional, giving above and beyond what is expected, making our stay comfortable and the food fantastic. The location is superb, close to Bond Street tube and in a very nice area of London. However, some staff members were extremely unhelpful, especially the manager who has not responded to our concerns.
Rooms
8.0
The rooms offer a great view and fantastic facilities.
Service
9.0
The service was excellent, with staff going above and beyond to ensure a pleasant stay.
Location
9.0
The hotel is centrally located near Bond Street tube station, making it convenient for exploring London.
Dining
8.0
The dining options were very good, with a variety of choices available.
Facilities
The facilities provided were top-notch, enhancing the overall stay experience.
Lee
United Kingdom,
January
2024
7.2/10
The hotel is located in the heart of London, close to Bond Street tube station and main shopping malls. The rooms are cozy with a King bed, but limited space to walk around the bed. The service was good overall, except for the unresponsive manager. The dining options provided original dishes. However, the experience was marred by the manager's lack of follow-up on a previous issue.
Rooms
7.0
The rooms come with a shower and are equipped with a comfortable King bed, though space is a bit cramped around it. There is adequate space for 2 cases.
Service
6.0
The staff members were always willing to help with any inquiries or requests, but unfortunately, the manager did not address the previous terrible experience, which was disappointing.
Location
8.0
The hotel is situated in a quiet area within the Maylebone district, making it convenient for exploring the center of London and the nearby Bond Street tube station.
Dining
7.0
The dining experience included original dishes, but the lingering lack of response from the manager affected our overall enjoyment.
Facilities
8.0
The hotel provides standard facilities to meet guests' needs during their stay.
Michael
United States,
December
2023
7.2/10
I had a mixed experience at the hotel. The location was fantastic, close to Bond Street tube and surrounded by great restaurants. The service was a letdown, with unhelpful staff, including the manager who didn't address our concerns. However, the rooms were well-equipped and modern, catering to the needs of travelers.
Rooms
8.0
The rooms were modern and had all the amenities needed for modern travelers.
Service
5.0
The staff, unfortunately, were extremely unhelpful, especially the manager who didn't respond to our concerns.
Location
9.0
The hotel's location in the Mayfair area was convenient and close to Bond Street tube station.
Dining
7.0
The dining options were varied, catering to different preferences.
Facilities
8.0
The hotel offered a range of facilities to enhance the stay.
Betty
United Kingdom,
December
2023
8.0/10
I absolutely loved my stay at this hotel! The location is superb, near Bond Street tube and in the heart of London. The rooms were comfortable and spacious, and having a separate shower was a fantastic bonus. The staff provided exceptional service, going above and beyond to assist with every inquiry. However, there was a disappointing experience with the manager not responding to my email about a terrible issue.
Rooms
8.0
The rooms were comfortable and spacious, with a separate shower that was a great bonus.
Service
8.0
The staff were always willing to help with any request, providing good customer service.
Location
9.0
The hotel is in a fantastic location in the Mayfair area, close to shops, restaurants, and beautiful Regent's Park.
Dining
7.0
There were several dining options available, but the price was not included, impacting the overall value.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay.
Robert
United Kingdom,
December
2023
7.4/10
The hotel offers rooms with a terrace overlooking London and a huge bathroom, although the lack of space to walk around the bed is a drawback. The service was a mix of unhelpful experiences with the manager and helpful interactions from the staff. The location is superb in the center of London, close to Bond Street tube, yet in a quiet area. The dining options were satisfactory, making my rate a good value. The facilities met expectations.
Rooms
8.0
The room with the terrace overlooking London was a unique experience, and the huge bathroom was a plus. However, the limited space to walk around the bed was a bit inconvenient.
Service
6.0
The staff, while generally willing to assist, encountered issues with unresponsiveness from the manager to address our concerns. Despite this, overall service was average.
Location
9.0
The hotel's central London location near Bond Street tube station made it convenient for exploring the city and accessing public transport easily.
Dining
7.0
The included dining options were satisfactory; however, additional choices would have enhanced the overall dining experience.
Facilities
7.0
The hotel's facilities were adequate, providing the necessary amenities for a comfortable stay.
Great Location
Limited Space
David
United Kingdom,
December
2023
8.8/10
The hotel is situated in the vibrant Mayfair area, close to Bond Street tube, making it a convenient base for exploring London. The rooms are spacious and well-refurbished, boasting a huge bathroom with a double shower and a nice touch with the coffee machine. The staff provided excellent customer service, going above and beyond to assist with every request. However, the lack of response to a follow-up email was a slight downside.
Rooms
9.0
The rooms are spacious, well-refurbished, and come with a huge bathroom featuring a double shower and a coffee machine.
Service
9.0
The staff was amazing, providing exceptional customer service and being very helpful with every small request. However, there was a lack of response to a follow-up email.
Location
9.0
The hotel is in a quiet area of Mayfair, within walking distance of key attractions and close to Bond Street tube, offering a great central location in London.
Dining
8.0
The dining options were varied and satisfying, with delicious Moroccan pancakes on offer.
Facilities
9.0
The hotel offers excellent facilities, ensuring a comfortable and enjoyable stay for guests.
spacious rooms
lack of email response
Ted
United States,
November
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were spacious, with a huge bathroom and an amazing outside terrace. Having a kettle for hot drinks was a nice touch, and the bath added a luxurious feel. The service exceeded my expectations, with the staff going above and beyond to ensure I had a great experience. The location was perfect, nestled in a quiet area close to Bond Street tube and right in the center of London. The dining options were varied and included some home-grown products. Overall, a fantastic hotel with great value for money.
Rooms
9.0
The rooms were spacious and comfortable, with a huge bathroom and an amazing outside terrace. The kettle for hot drinks was a nice convenience.
Service
9.0
The service was exceptional, with the staff providing excellent customer care. However, I'm still waiting for a reply regarding a small issue I had.
Location
10.0
The hotel's location is superb, situated in a quiet area near Bond Street tube station and the vibrant Mayfair area. It's within proximity to everything you'd want to explore in London.
Dining
8.0
The dining experience was delightful, with a variety of options to choose from, including some delicious home-grown products.
Facilities
9.0
The hotel offers great facilities to enhance your stay, ensuring a comfortable and enjoyable experience.
Hugh
United Kingdom,
October
2023
7.6/10
The hotel is located in the heart of Mayfair, close to Bond Street tube, offering a convenient base with multiple eateries nearby. The rooms are well-equipped for modern travelers but could benefit from improved decor and air-conditioning. The service provided was exceptional, with staff going above and beyond to ensure a comfortable stay. However, there were some issues with unhelpful management. The included dining options, particularly the sourdough bread, added to the enjoyable experience. The facilities were satisfactory, catering to essential needs but lacking some luxury amenities.
Rooms
7.0
The rooms come with both bath and shower facilities, as well as a terrace, providing all necessary amenities for modern travelers. However, the decor and air-conditioning could be enhanced.
Service
9.0
The service was exceptional with staff always ready to help with every inquiry or request, making the stay comfortable and enjoyable.
Location
8.0
The hotel is ideally situated in the Mayfair area, close to Bond Street tube station, offering easy access to shops, restaurants, and cultural attractions.
Dining
8.0
The dining experience included several options, with the sourdough bread being a notable highlight, enhancing the overall stay.
Facilities
6.0
The hotel facilities met basic needs but lacked some luxury amenities that could further elevate the guest experience.
Mary
United States,
October
2023
8.2/10
I had a stay with mixed experiences at this hotel. The rooms were a bit uncomfortable due to the bed, but the outside terrace was amazing. The huge bathroom was a plus, as well as the bigger toilet, offering a spacious setting. The service was exceptional with staff always willing to assist, especially the manager, although communication could be improved. The location is prime, being in the Mayfair area close to Bond Street tube, surrounded by great dining options. The dining experience was delightful, with fantastic food. Overall, the value for money was reasonable but could be better given the service quality.
Rooms
7.0
I found the room with a less comfortable bed, but the outside terrace was amazing. The huge bathroom and bigger toilet were great additions.
Service
8.0
The service was excellent, with staff going above and beyond. However, there were delays in responding to communications. The hotel itself was comfortable and the food fantastic.
Location
9.0
The hotel's location was superb, situated in the Mayfair area near Bond Street tube, providing easy access to the best of London.
Dining
9.0
The dining experience was wonderful with several options available, enhancing the overall stay.
Facilities
8.0
The hotel offered a range of facilities that contributed to a comfortable stay.
Joseph
United Kingdom,
September
2023
8.4/10
The hotel is in a central London location, close to Bond Street tube, making it convenient for shopping. The rooms are spacious with modern decor and a coffee machine but lack views over London. The service was superb, with attentive staff who cater to every need, although there was an issue with reservation changes. The dining options were included in the rate and offered a variety of choices. The facilities were enjoyable, and the location is quiet despite being close to London's famous shopping district.
Rooms
8.0
The room was very spacious and well-refurbished with modern decor and a coffee machine.
Service
9.0
The staff were amazing and always willing to help with every small request.
Location
9.0
The hotel is in the heart of London, close to Bond Street tube station and the famous shopping district, yet situated in a quiet area.
Dining
8.0
Dining options were included in the rate and provided a variety of choices.